Do you ship items with your name on the packaging or can you ship with my logo and no reference to your company? 

A: we ship items with your name on the invoice, but not with your special company logo.

Do you ship from overseas or within the U.S? 

A: we ship from china. our company based in us. but ship all from china. 

What is the average delivery time? 

A: we have 2 shipping choices, 1, EMS (shipping starts as $17.00 ), take 4-7 business days to arrive. 2, regular air mail (starts at $4.00), take 2-3 weeks to arrive. drop ship order usually comes like one single item order, so the second shipping method is mostly be used. 

What are the shipping costs to the USA - if you could give me costs for a few different package weights, that would be appreciated 

A: for single item order, the regular air mail shipping charge is $4.00-$8.00, it depends on the weight of the order. we usually suggest drop ship member to charge $6.00 for the first item and $3.00 add on each additional item. as soon as the shipping added up to $17.00, we will ship by EMS, which is the first way instead. 

What carriers do you USA 

A: we ship by regular postal office.

Do you ship orders same day, next day, etc.? 

A:  Yes, we ship order in the same day you ordered. 

What level of inventory do you have on hand, and what is the method of notification for low stock / out of stock items 

A: we have mostly items in stock in very high level, except the items in category "clearance" and "on sale". sorry, we don't inform low stock or out of stock items currently. 

What is the percentage of suggested retail that you charge to your drop ship clients? 

A: we will suggest you offer a little bid higher price than our retail price at your site. 

What is your return policy? 

A: return is accept within 30 days of receipt. we are the liability for any damaged or defective items. but not for size exchange. drop ship order could be returned back to our factory in shanghai china to ask for size exchange. but your customer need pay the return postage for the items return and your will be re-billed the re-shipping charge. you can have your customer returned items to you also.

Is there a restocking charge? If so, what is the charge? 

A: return item within 30 days and un-worn, will be no any fees. 

How would you like to receive payment for merchandise? 

A: we accept credit card (visa, master, amex), paypal on the webiste. payment is due as soon as you submit your drop ship order on the website. 

Could I purchase a sample item before signing on, to check quality and shipping? 

A: if you would like to test a drop ship order, you have to join the drop ship program first. if you would like to just order a sample to check the quality of the goods. you can just order as retail.