RETURN POLICY:

All returns must be made within 30 days of receipt of shipment. Any returns received after 30 days.

Merchandise Conditions All Item(s) must be unused, unwashed, and in the same condition as received, and must have all tags attached.

Damaged by shipping If an item is damaged through shipping, we will gladly replace it provided you furnish us with information from the carrier documenting the damage. Simply send back the damaged merchandise, along with the documentation from the carrier and we will send you the same merchandise back at no extra charge as quickly as possible.

Reshipping, Cancelled orders and Refused Orders All refused/returned orders will result in a 15% restocking charge, plus shipping cost that were incurred (shipping charges are not refundable).

Return Procedures:
-Include the original Invoice or Packing slip.
-Include the Order#, reason,and request,must be visible on the shipping box. Please do not write -onto the merchandise packaging.
-Wrap item(s) securely in either our shipping container or one similar and tape closed.
-For your protection, we recommend that you get a receipt from shipper/mailer and insure your package for the amount of the value.

Exchange Size(s):
-Follow the Return Procedures. (see above)
-Merchandise Conditions must be in the same condition as received.
-Shipping charges will be billed to you through paypal payment.
-Please email us the correct size or write the correct size onto the packaging slip.
-Once we receive the shipping payment, we will ship the new correct size to you.

Returns should be sent to:

North American customer,please send to: 
ROBIN ZHANG
1619 ROANOKE CT RALEIGH NC 27606

Other country customer please send to:

Shanghai Luo Luo Fu Shi co,ltd.

88# Xi Heng Road. Zhang Jia Village, Si Tuan, Feng Xian, Shanghai 201412 P.R.China
TEL: 86-21-57539258

So we can process your case quickly!